Privacy Policy

Privacy Policy

Collection of your personal information

We do not collect personally attributable information on this website without your knowledge and all such information is collected directly from you.

For example, we may ask you to provide your e-mail address, name, mailing address or other information about yourself and your medical condition in order to supply information to you and conduct other transactions on the site.

The types of personal information that we generally collect from you will depend on the purpose for which you are providing your personal information. The information we may collect is gathered from what you choose to provide to us.

Use and disclosure of information

Contact information that we collect, such as name, e-mail address and phone number, is used for identification purposes and to allow us to contact you with personalised information on appointments, pricing or other matters or to join a mailing list to receive regular updates from FVH. On each e-mail you receive, you are given the opportunity to unsubscribe. When you unsubscribe, we remove your e-mail address permanently from that mailing list.

We do not share personal information provided by site visitors with anyone outside FVH, except to the extent necessary to allow you to participate in site activities (to service providers and agents such as clinics and our promotional agencies) and when required by law.

If we share your information with service providers, agents, contractors or with our related companies, we require these parties to protect your information in the same manner that we do.

Accuracy and Security

We aim to keep the information we collect from you as up to date as possible and we take steps to maintain the security of your personal information and to prevent unauthorised access to it by those who do not have a legitimate requirement for it. Although we make reasonable efforts to protect the security of your information and our system, no internet transfer can be guaranteed to be a hundred percent secure. Therefore, you assume that risk by using our site.


This website does not use means such as cookies to identify visitors to the website.


FVH may send you e-mails about certain events, news, products or surveys. These e-mails may contain information of a promotional nature about us, our products, and other related information.

By using or accessing the site, you consent to us sending these e-mails. If at any time you change your mind, you may use the unsubscribe link in our e-mails.

Contact us

If you have any concerns, questions or complaints regarding privacy and management of your personal data, please contact us by using the Contact us section of the website.