Your Room At FVH

Your Room At FVH

Your Room At FVH

Our sole focus is patient-centred care: superior quality medical care with all the comforts of five star hotel services. Our standards and practices are maintained day by day to the highest international level. You may read about them in our Patient Charter. During your stay, a team will be on hand to take care of all your medical and personal needs.

The International Patients Officer will visit every day to check on your comfort and see if you have any other requirements or concerns. In accordance with our invoicing procedures, all charges will be explained to you prior to commencement of any procedures or medication.

The full hotel service includes a choice of rooms to satisfy everyone’s needs;

Excellent cuisine served on the ward (included in the charges)

Cable television in each room

Internet café

Free high speed internet connection in each room

Spa

Should any problem arise, you are invited to contact the International Patients Officer to address the issue. Finally, to assist us improve our service, patients are encouraged to provide comments to us, in the strictest confidence, either in writing or via the official Patient Satisfaction Survey form.

Wishing you a pleasant stay and a full and speedy recovery.

Your Room

FV Hospital is committed to achieving total patient satisfaction through superior quality healthcare services, together with the comforts and conveniences of five star hotel services. Some of the comforts and services are obvious, others less so, all are worth mentioning.

FV Hospital is fully equipped for all your medical treatment and monitoring needs. All our wards are clean and spacious. The ward and the associated rooms have a contemporary design with Japanese, Chinese and Indian themes. The room facilities include cable television (click here to see available TV channels in your room), direct dial telephones, free high-speed internet access, individually controlled air-conditioning, nurse call systems and en-suite bathrooms. Each room is also equipped with state-of-the-art computer technologies which assist the doctor to treat the patient more effectively and efficiently by going through the patient’s medical file directly available electronically. The computer technology also minimises any chance of giving the patient the wrong medicine as medical staff have to scan the medicine into the computer in order to check if it was prescribed by the doctor.

For your added convenience, we offer private rooms, VIP rooms and suites which are all comfortable, airy and well-lighted. The room charges are inclusive of around the clock nursing care, specified disposables (such as IVs, catheters, syringes and bandages), service charges for in-room amenities, and three hot meals from a choice of tasty Vietnamese or Western cuisine served each day by our in-house catering staff.

Adult special medical care rooms

USC (High Surveillance Unit) for those requiring a higher level of monitoring and/or surveillance. One nurse supervises four beds.

ICU (Intensive Care Unit) for those in need of special care and observation, we have a state-of-the-art ICU, equipped with the most advanced monitoring and resuscitation equipment available. All our ICU rooms are designed to accommodate one patient only, ensuring optimal infection control. The ICU as a whole is organised for the greatest possible patient security with a central nursing station allowing for observation of each patient. Each room is equipped with its own Marquette monitors, Draeger ventilators and Fresenius infusion pumps. Our highly skilled ICU nursing team keeps close observation of the rooms (one nurse shared by two patients) around the clock . Anaesthesiologists are also on duty around the clock to provide for ICU patient care.

A specified number of ICU days are included in some surgical packages. However, ICU procedures for particular medical cases are not charged as packages but are billed by the day. The basic daily cost includes doctor fees, around the clock nursing care, one chest x-ray, one set of regular biological tests, monitoring, oxygen therapy, basic IV fluids, dressings and other one-off use medical items.

Extra services in VIP rooms

In addition to the items listed in the introduction, the VIP patient will enjoy a daily (seasonal) fruit plate, free tea and coffee facilities in each room, a private lounge area, a bedside mini bar, three meals each day (Vietnamese and Western menus), a specialised adjustable electric bed, a spacious private bathroom and hot shower, a balcony, free toiletry items (shampoo, conditioner, toothbrush, toothpaste, comb, shower gel, hairdryer and slippers etc), no extra fee for visitor stays overnight, extended visiting hours and a late check-out time of 2pm (subject to availability, normal check-out time is 11am).

En-suite service

An adjacent single room can be booked together with the VIP room. The single room can be equipped as an office (desk, chair and arm chair etc) where the VIP, a relative or a personal staff member can work and receive guests. This single room can also be used as a guest room, where an overnight visitor can sleep. All VIP services, including meals, are extended to the guest staying in the additional room.

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