NonService

Other Services

Transport Services
There are few experiences more confusing than coming to a foreign destination for the first time and trying to make sense of the transport system and how to navigate around town. Here at FV Hospital, we take every care to make sure your transportation is comfortable, convenient and trouble-free. Read More
The Lobby Experience
In and around the lobby and on the first Floor, there are a number of services and features for the convenience and leisure of outpatients and their guests. The waiting areas have a relaxing, calm ambience, understated lighting and tasteful décor, with plush sofas and comfortable seating. Many services are easily accessed from here, too: the coffee shop/cafeteria, an internet café, Wi-Fi connection, daily newspapers and magazines, cable TV, Gift Shop as well as an ATM. Read More
Inpatient Services
Inpatient Services
Your comfort and health is our priority! Read More
Food and beverage
We are concerned with the total well-being of our patients and staff and that, of course, includes what they eat and drink. We aim to provide, every day of the year, a balanced range of appetising and nutritious food and drinks, enabling patients and staff to have a choice that reflects their preferences and needs. Read More
Support services
Our support team comprises of 200 dedicated staff and permanent contractors, working tirelessly behind the scenes to ensure that your expectations are met in each and every area of your FV Hospital stay. Read More
Information and Communication Technology (ICT)
Information and Communication Technology (ICT)
The ICT Department operates and monitors the Hospital Information System (HIS) maintaining ongoing efficiency and interactivity across all key hospital functions. The procedures include. Read More
Nursing care

Nursing and post-operative care are a vital part of the recovery process after surgery. The FVH Nursing Department takes pride in its ongoing commitment to provide the highest international standards of healthcare. Our philosophy is to provide compassionate and comprehensive patient-centred care, both medical and non-medical, to each and every patient.

There are over two hundred staff members comprising nurses, care assistants, midwives, laboratory technicians and technicians in imaging, radiotherapy and Nuclear Medicine. In addition, there are our ward porters who escort patients to and from various medical departments for their treatments. Read More
Customer Service

A pleasant environment and a happy frame of mind contribute towards a patient’s speedy recovery. Everyone associated with FV Hospital shares this belief and, as such, will do everything possible to make your stay pleasant and comfortable. It goes without saying that medical and nursing care must be excellent, but modern hospitals must also provide excellent non-medical care.

The customer services needed, provided and expected in a modern hospital are not unlike those of a five star hotel. The Customer Service Manager supervises all administrative information flows (phone operators, information booths, literature, front desk, translation services and admission procedures), signage and interior decoration, organisation of the waiting and public areas, VIP lounge, guest relations, transportation and all in-patient and out-patient hotel services detailed below.

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Support Team
Our support team comprises of two hundred dedicated staff and permanent contractors, working tirelessly behind the scenes to ensure that your expectations are met in each and every area of your FV Hospital stay. Read More

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