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Your Stay At FVH

Our sole focus is patient-centric care: superior quality medical care with all the comforts of five star hotel services. Our standards and practices are maintained day by day to the highest international level. You may read about them in our Patient Charter. During your stay, a team will be on hand to take care of all your medical needs.

The International Patients Officer will visit every day to check on your comfort and see if you have any other requirements or concerns. In accordance with our invoicing procedures, all charges will be explained to you prior to commencement of any procedures or medication.

The full hotel service includes a choice of rooms to satisfy everyone’s needs;

  • Excellent cuisine served on the ward (included)
  • Cable television in each room (included)
  • Internet café (additional charge)
  • Free high speed internet connection in each room (included)
  • Spa- Massage & Beauty treatments (additional charge)

Should any problem arise, you are invited to contact the International Patients Officer to address the issue. Finally, to assist us improve our service, patients are encouraged to provide comments to us, in the strictest confidence, either in writing or via the official Patient Satisfaction Survey form.

Your Room At FVH
Your Room At FVH

Our sole focus is patient-centred care: superior quality medical care with all the comforts of five star hotel services. Our standards and practices are maintained day by day to the highest international level. You may read about them in our Patient Charter. During your stay, a team will be on hand to take care of all your medical and personal needs.

The International Patients Officer will visit every day to check on your comfort and see if you have any other requirements or concerns. In accordance with our invoicing procedures, all charges will be explained to you prior to commencement of any procedures or medication. Read More
Admissions
Our International Patients Officer will assist you through the whole process of your stay from consultation, then admission and hospitalisation and you can always share any request or concern with her. The International Patients Officer will also assist you when you have your follow-up consultation after the recommended number of days. Read More
Payment Policy
Payment Policy
We aim to keep our pricing, payment and other financial procedures transparent and comprehensible. On admission and on discharge, there are certain standard procedures which we kindly request you follow. If you have any questions about charges, your bill or payment, please contact our International Patient Coordinator.

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Discharge Procedures
When you have fully recovered, your doctor will inform you, at least one day in advance, of your discharge from FV Hospital. In accordance with our policy, we ask you to depart before 11am x 2 on the day itself. Read More
Inpatient Services & Facilities
Your comfort and health is our priority! Read More
Visitors & Overnight Guests
Visitors & Overnight Guests
The health and safety of all our patients during their stay are our primary concerns. To assist us in this task, we ask that you and your visitors follow several simple rules of conduct. Read More
Recommendations to Patients
For your safety and comfort and that of all other patients, we ask you to respect the following rules: Read More

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