Information and Communication Technology (ICT)

Information and Communication Technology (ICT)

The ICT Department operates and monitors the Hospital Information System (HIS) maintaining ongoing efficiency and interactivity across all key hospital functions. The procedures include.
  • Patient registration
  • Billing and patient discharge
  • Procurement and stock management
  • Maintaining the general ledger
  • Electronic medical records storage
  • Data retrieval for statistics and reporting

The coordination and interaction of all departments includes support for the doctors’ daily activities and ensures that a patient’s medical history, laboratory results, x-rays, prescriptions and other relevant information are readily available to every doctor, nurse and technician who needs access to them.

The computer programme uses a state-of-the-art software system called Microsoft Amalga HIS which is specifically designed for international standard hospitals. The system is basically the same as the one used by Bumrungrad Hospital in Bangkok but specially adapted to the needs of FV Hospital. It utilises a network infrastructure based on high-speed fibre optic technology, backed by an array of powerful and dedicated servers. The scalable and integrated Microsoft Amalga HIS delivers a complete and flexible system managing all functions within one affordable solution. As a result, it helps to improve the hospital’s operational efficiency, quality of care and patient experience by providing clinicians with a single and customised view of your healthcare information.

Using the Microsoft Amalga HIS system, FVH is in progress to be the first paperless hospital in Vietnam and is already one of four hospitals in south east Asia using this software

Microsoft Amalga HIS system

The ICT Department also ensures that all other FVH means of communication are functioning to deliver the five star facility standards expected (for example, the internal telephone system, video conferencing, broad-band internet access, the collaborative e-mail system as well as the maintenance and up-dating of the website) thus ensuring that the latest technology is applied appropriately and as available.

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