Helpful tips

Helpful tips

We want to make sure that your trip will be as pleasant and smooth as possible.


The monetary unit is Vietnam dong, denoted by ‘d’ or ‘VND’. Vietnam Dong is all but impossible to purchase outside the country but the best exchange rates are to be found inside Vietnam. US dollars are widely accepted, especially within the big cities.


Electricity is 220 volts and 50Hz. Plugs are either two squarepins or two roundpins. Three-pin plugs can be found in some of the newer hotels.

Tap water in urban areas in Vietnam is chlorinated but it is recommended that it should be boiled before drinking or better still, buy bottled drinking water.


You should bargain when you shop in local markets. For example, if the shop owner says 100 dollars, you should ask for 40, and then work to agreement from there. If negotiations are not working out, start to walk away and in the vast majority of cases, the shop owners will call you back and give you their best price. You should aim for 60 percent of the asking price.


There is plenty of traffic in Ho Chi Minh City, particularly during rush hour (7am to 9am and 4.30pm to 6.30pm). Try to stay off the roads in that period or take into account that travel at those times will take longer. When crossing the road, especially in HCMC, always look carefully on both sides of the road before crossing slowly. Pedestrian crossings are seldom acknowledged. It is safest to cross at controlled intersections, if possible.


All taxis are air conditioned, plentiful at all hours and are the most comfortable way to get around the city. Fares begin at VND15,000 (about US$0,8). You should stick to reputable taxi companies such as Mai Linh, Vinasun and Vinataxi. Most journeys around town cost less than VND40,000 (about US$2). Motorcycle taxis are marginally cheaper and quicker but please note that you must wear a safety helmet. The fine for not wearing a helmet is VND200,000 each (about US$11), for driver and passenger.

Important contacts

HCMC Police – dial 113.

Ho Chi Minh City Police Station
161 Nguyen Du, District (Quan) 1
Open from 8am to 11am and 1pm to 4pm every day
Your FVH customer service officer can help with any such matters.

HCMC Consulates General

Australia - 5B, 4-5th Floor, Ton Duc Thang, Ben Nghe Ward, Dist.1Tel: +84 38296035
Canada - 235 Dong Khoi, Ben Nghe Ward, Dist.1 Tel:+84 38245025
France - 27 Nguyen Thi Minh Khai, Ben Nghe Ward, Dist.1 Tel:+84 38297231
Germany - 126 Nguyen Dinh Chieu, Ward 6, Dist.3 Tel:+84 38291967
Italy - 203 Dong Khoi, Dist 1Tel: +84 38241998
Great Britain - 25 Le Duan, Ben Nghe Ward, Dist.1 Tel:+84 38298433
Japan - 13-17 Nguyen Hue, Ben Nghe Ward, Dist.1Tel:+84 38225314
New Zealand - 41 Nguyen Thi Minh Khai, Ben Nghe Ward, Dist.1Tel:+84 38226907
Singapore - 65 Le Loi, Ben Nghe Ward, Dist.1Tel: +84 38225173- 38225174
Switzerland - 124 Dien Bien Phu, Quan 1Tel: +84 38205402
United States - 4 Le Duan, Ben Nghe Ward, Dist.1Tel: +84 38229433

Embassies in Hanoi

Australia - 8 Dao Tan Street, Ba Dinh District, Tel: +84 3831-7755
Canada – 31 Huong Vuong Street,Tel: +84 3734- 5000
France – 57 Tran Hung Dao Street, Tel: +84 3944-5700
Germany– 29 Tran Phu Street,Tel: +84 3845-3836
Great Britain - 31 Hai Ba Trung Street, Tel: +84 3936-0550/46
Japan– 27 Lieu Giai, Ba Dinh District Tel: +84 3846-3000
Italy – 9 Le Phung Hieu Street,Tel: +84 3825-6246 / 256
New Zealand– 63 Ly Thai To Street,Tel: +84 3824-1481
United States - 7 Lang Ha Street, Tel: +84 3831-4590

Communications tips

Telephone calls: to make an international direct dial (IDC) call, you must first dial the international access number 00 followed by the country code, area code and the local number. For example, to call the US: IDD: 001-Area Code-Telephone number.

In case you fail to contact the required number, dial 110 for operator assistance.

Fax machines: these are widely available throughout Vietnam. Public and registered fax machines are available in hotels, businesses, public offices and FVH customer services.

Mobile telephones: the national coverage is excellent, but minor disruptions are to be expected in the highland valleys. You can buy Vietnamese currency SIM cards for mobile phones at all mobile telephone phone stores or post offices. Credit of VND50,000 (about US$3) and VND100,000 (about US$6) can also be found in most corner stores.

Online: e-mail and internet access is available in FV Hospital and wi-fi access in your room and in the FVH internet cafe. Internet cafes can also be found in all the main cities and leading hotels.

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